DELIVERY INFORMATION

1/ Delivery for eTextbooks:

– All the eTextbooks are fully downloadable and lifetime warranty for offline access.

– After successful payment, you can download immediately on the checkout page.

– Our Automatic Delivery System also sends out an extra Download Link to your Email Address on the order.

– If your download is failed/damaged/maximum allowed, you can get an alternate download link sent to your email by just contacting us through LiveChat or Email. Email Delivery is always FREE and there is no extra charge or additional fee.

Sometimes our database server is down and our Automatic System could not send the download link to Customer’s Email Address immediately after payment. If you are in that situation, please don’t be panic. Just send an Email to our Support Team to request an alternative download link, we will response to your Email as soon as we could (within 4 hours). 

2/ Delivery for Access Code:

– Our agent will send out the Access Code and Instruction to Customers’ Email Address on the order within 4 – 6 hours.

– If you have any other issues, please don’t hesitate to contact us. Our Support  Team is always willing to assist you.